Important Legal Info

Regulatory Information

Homeowners Friendly Society Limited (HFSL) - Registered and Incorporated under the Friendly Societies Act 1992, Registered number 964F. HFSL is authorised and regulated by the Financial Services Authority (FSA), FSA Register number 110072. You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234†.

engage Mutual Insurance Limited (eMIL) - Registered in Gibraltar Number 100605 is a wholly owned subsidiary of HFSL. eMIL is authorised to conduct general insurance business by the Gibraltar Financial Services Commission (GFSC) and is regulated by the Financial Services Authority for the conduct of UK business. eMIL's FSA Register number is 485680. You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234†.

engage Mutual Administration Limited (eMAL) - (Registered number 4301736) is a non-regulated wholly owned subsidiary of HFSL

engage Mutual Assurance is a trading name of HFSL, eMIL and eMAL.

Product providers

engage Mutual Insurance Limited (eMIL) offer Health Cash Plan only.

Important note

The products featured on this site are available to UK residents only. No advice has been given. If you are in doubt as to the suitability of a product you should seek independent advice.

Additional member protection

eMIL is a member of the Financial Services Compensation Scheme. This is designed to protect you as a policyholder or investor if we can't meet our obligations to you. You can request information on the scheme by calling 0800 169 4321†.

Complaints

For a copy of our complaint handling procedure or in the unlikely event that you wish to complain please call 0800 169 4321†.

If your complaint is not dealt with to your satisfaction you can complain to the Financial Ombudsman Service. Making a complaint will not prejudice your right to take legal proceedings.

Call handling

Please note all calls may be recorded for security and training purposes.

Engage Mutual Assurance is a trading name of Engage Mutual Health ("EMH"), registered number 515058, of 14 St. Cuthberts Street, Bedford, Bedfordshire MK40 3JU.

EMH is authorised and regulated by the Financial Services Authority (FSA). EMH's FSA Register number is 202311. You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register/firmSearchForm.do or by contacting the FSA on 0845 606 1234.

† Please note all calls may be recorded for security and training purposes.